Payment Terms
Barbee’s standard open account terms are, upon approval of credit, Net 30 days from date of invoice. The Credit Department must pre-approve any departures from the standard terms. Please allow 48 hours processing time for approval of credit on new accounts. For rush orders – new Customers may also pay by American Express / MasterCard / VISA, COD, Wire Transfers, or Cash In Advance. If the Customer selects payment by credit card the following information will be needed: Purchase Order number, American Express, MasterCard or VISA account number, Expiration Date, Account Name as printed on the card, and the Name of the Person authorizing the use of the card. A confirming Purchase Order should be sent to Barbee with authorization to charge their American Express, MasterCard or Visa account. In an effort to maintain timely shipments to all customers please be advised a hold will be placed on any and all shipments, when a customers’ account shows outstanding invoices over 15 days old beyond terms (30 days + 15 days).
Supply Chain
With the current global supply chain changing frequently, it has and continues to create shortages and extended lead-times. Lead-times are subject to change after an order is placed and confirmed.
Returns
No returns will be accepted without seller’s prior authorization. Please contact a Barbee representative for documentation authorizing each return and include a copy with the returned product. Returns should include P.O. number, invoice number and explanation for return. All returns must be freight prepaid unless authorized by Barbee. All authorized returns are subject to a restocking charge. Credit will be issued only after receipt and examination of returned merchandise. Replacement merchandise will be sent out and invoiced as a new order. Any credit due will be issued against the old invoice.
Barbee provides custom made testing equipment, which are considered non-returnable/non-refundable, and reserves the right to refuse any returns on equipment that has been produced explicitly for the customer. Each return is considered on a case-by-case basis.
Warranty
All products of Barbee Engineered Testing Systems are guaranteed against defects in material or workmanship for a period of one year from the date shipped when these products are used within the parameters for which they were manufactured. This guarantee is limited to replacement, free of charge, of any parts found to be defective by Barbee in workmanship and material. Barbee assumes no liability for the costs of labor, freight, drayage or other charges. In the case of products or parts not wholly, Barbee manufactured, this guarantee shall be limited to the extent of Barbee’s recovery from the manufacturer of such part under his guarantee to Barbee.
